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Warranty

What is the SI warranty?

We are proud of the high-quality and performance of all our products. Our products are warranted against any material or manufacturing defect for: 

SI 2-INCH SLACKLINE KIT  one (1) year from the purchase date as stated on a valid receipt.
SI 1-INCH SLACKLINE KIT one (1) year from the purchase date as stated on a valid receipt.
SI ACCESSORIES one (1) year from the purchase date as stated on a valid receipt.
SI SLACKSTAND PRO   two (2) years from the purchase date as stated on a valid receipt.

What is not covered by the warranty policy?

Our warranty does not cover or include any damage or defect caused by : 

  • Normal wear and tear*,
  • Modifications or alterations,
  • Incorrect set-up or storage,
  • Poor maintenance,
  • Damage due to accidents, negligence or misuse (including but not limited to any use not explicitly approved in the manual).

*Wear not related to warranty claims:

  • Wear on the reinforced loop is expected and not taken into warranty consideration. Always inspect the slackline before any use and make sure the material under the loop protection is intact.
  • Wear on the print of the slackline is expected and excluded from warranty claim.
  • Wear on the slackline that is caused by incorrect set-up or use is excluded from warranty claim.

How do I make a warranty claim?

 Simply contact our team at : info@slacklineindustries.com